TMC Construction Services: Our Remodeling Philosophy
With 20-plus years of experience in the home remodeling and building products industries and a loyal following of happy clients in Loveland, Montgomery, Indian Hill, Landen, Kenwood, Remington, Blue Ash, Sharonville, Sixteen Mile Stand, Highpoint, Mason, Kings Mills, Beckett Ridge, Olde West Chester, Wyoming, Cincinnati, OH, and surrounding areas who’d never consider hiring anyone else, Brian Martin and TMC Construction Services deliver the most professional work and the most exceptional home remodeling experience you can find anywhere. Martin says, “If we perform outstanding craftsmanship in building a new bathroom or kitchen but are dirty, routinely show up late, smoke in your home, and do not finish on-time our clients will not recommend us or hire us again. We have to perform well in all aspects of a project from how we carry ourselves to the actual workmanship. Having our own employees is the only way to accomplish this.”
Keenly aware that most homeowners are extremely budget conscious when it comes to remodeling projects but still want the luxury finishes, Brian Martin, Founder & CEO, says, “Homeowners often see nothing but dollar signs and lots of them even before they actually contact a remodeling company.”
He says, “Not to worry, because when it comes to kitchens and bathrooms and other major remodeling projects, well thought out designs can give our clients luxury finishes with a more reasonable investment then the bigger companies in town. Sometimes simply updating countertops or flooring, or selecting just the right tile, or converting a tub to a walk-in shower is all it takes to welcome your home into the 21st Century. And it does so a whole lot more affordably.”
At TMC Construction Services, we believe homeowners should have options –– choices. The decision to remodel a bathroom or kitchen should come with many choices and should not be limited to what is on the shelf at the “big box” stores.
TMC Construction Services is fortunate to have Kim Hicks, a design consultant, as an active part of the home remodeling and planning team. Prior to starting the selection process, Brian and Kim visit the home for the purpose of considering all options. The proposals you receive allow you to see exactly what you’ll be getting based on your budget and how much you decide to invest.
If updating your kitchen or bathroom –– or any other minor or major remodeling projects have been on your wish list for years but you’ve hesitated because of what you thought you might have to spend – call Brian Martin today 513-781-3000 or email team@tmcbuild.com.
He’ll show you how you can achieve a great new look without unnecessary overspending in a major overhaul.
Brian Martin
Owner
Brian Martin has lived in the east side of Cincinnati for most of his life. For at least half of his life he has been involved in the construction industry.
With strong Christian do-unto-others values and a determination to provide homeowners an exceptional experience throughout the construction and remodeling process, Brian always exceeds expectations.
Through clear communication and a willingness to go the extra mile, he strives to build long-term relationships in the community with customers, vendors, and neighbors.
A husband and father of two, Brian understands the anxiety that home remodeling can bring and strives to put homeowners at ease through the process.
With over 14 years of exterior building products experience and 9 additional years in home remodeling, Brian has a unique ability to listen first and then provide ideas and options that lead to a better overall experience for the homeowner and a happy outcome.
There are no tricks or gimmicks when dealing with Brian. He will give you the facts each and every time. He lives by every promise he makes.
Kim and Carlie Hicks
Designers
Our color and design experts Kim and Carlie Hicks understand the dilemma of picking out the colors and styles that you personally like as well as what a future homebuyer would be looking for. Our designers also have a special gift for assisting homeowners in picking out just the right items for their home.
By bringing them into the planning process early, we’re able to help you select just the right new materials that will provide the right fit and finish for each of our clients particular home styles. .
Our Promise To You
Clearly Communicate
We promise to clearly communicate throughout the process.
Design + Selection Guidance
We promise to walk you through the design and selection process.
Protect Home
We promise to protect your home as if it were our own.
Investment Security
We promise your investment amount will not change unless you make a change.
Clean + Safe
We promise to keep our working environment clean and safe.
Project Focus
We promise to remain 100% focused on your project until completion.
Work Diligently
We promise to work diligently to make you happy.
Our Customer Bill of Rights
At TMC Construction Services, we believe that our customers come first. We’re in business to serve them and the only way we stay in business is to provide the best quality, best value, and overall best experience in the home remodeling industry.
To that end, we adhere to following Client’s Bill of Rights.
You are entitled to:
1.Receive maximum value for the money you invest.
2.Receive a fixed price for work to be performed and know the price won’t change unless you change the specifications.
3.Have minimal disruption to your home during construction including work areas clean and clear of tools at the end of each workday.
4. Have workers in your home who respect your property and privacy and who are fully licensed and bonded.
5. Have work completed in the least amount of time possible without sacrificing quality of the work.
6. Be able to reach us any time day or night with questions or concerns.
7. Tell us when the work is completed to your satisfaction rather than us telling you.
8. Have work done properly and thoroughly the first time thereby eliminating the need for punch lists or multiple follow-ups.
9. Have an overall exceptional experience from start to project completion.
10. Be extremely happy and know you made the right decision in hiring us!
Looking to get started on a remodeling project?
